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Serving Lake Charles, LA and surrounding areas. (337) 549-5482
Effective date: January 1, 2026
This privacy policy explains how Lake Charles Concrete & Masonry ("we," "us," or "our"), operating at lakecharlesmasonry.com, collects, uses, and protects information you provide when you visit our website or contact us. We are committed to handling your information with care and in accordance with applicable United States privacy laws.
If you have questions about this policy, you can reach us at support@lakecharlesmasonry.com or by calling (337) 549-5482.
We collect information in two ways: information you provide directly, and information collected automatically when you use our website.
When you fill out a contact form or request an estimate on our website, you may provide your name, phone number, email address, property address, and a description of the work you need. We use this information solely to respond to your inquiry and schedule service.
Like most websites, ours collects certain technical information automatically when you visit, including your IP address, browser type, pages viewed, time of visit, and referring URL. This data is collected through standard web server logs and analytics tools. It helps us understand how visitors use our site so we can improve it.
Our website may use cookies - small text files stored on your device - to remember your preferences and understand how visitors navigate the site. We also use third-party analytics services (such as Google Analytics) that may place their own cookies to help us analyze site traffic.
Most browsers allow you to refuse or delete cookies through your browser settings. Doing so will not prevent you from using our website, but some features may not function as expected.
We use the information we collect to:
We do not sell, rent, or trade your personal information to third parties for marketing purposes. We do not use your contact information to send unsolicited promotional messages.
We share your information only in the following limited circumstances:
We retain contact information submitted through our website for as long as is necessary to fulfill the purposes described in this policy, or as required by applicable law. Inquiry and job-related records are typically retained for a minimum of three years for business and warranty documentation purposes. If you would like your information removed sooner, contact us using the information in Section 1.
We take reasonable technical and organizational steps to protect your information from unauthorized access, disclosure, or loss. Our website uses HTTPS encryption for all data transmission. However, no internet transmission or electronic storage system is 100% secure. We encourage you not to share sensitive personal or financial information through website forms.
You have the right to request access to the personal information we hold about you, to ask us to correct inaccurate information, or to ask us to delete your information where we are not required by law to retain it. To make any of these requests, contact us by email at support@lakecharlesmasonry.com. We will respond within 30 days.
If you do not want your visit tracked by analytics services, you may opt out through your browser settings or through the opt-out tools provided by your analytics provider (for example, the Google Analytics Opt-out Browser Add-on).
Our website may include links to third-party websites such as Google Maps or review platforms. We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policy of any third-party site before providing your information.
Our website is not directed at children under the age of 13, and we do not knowingly collect personal information from children. If you believe a child has submitted personal information through our site, please contact us and we will delete it promptly.
We may update this privacy policy from time to time to reflect changes in our practices or applicable law. When we make material changes, we will update the effective date at the top of this page. Continued use of our website after a policy update constitutes your acceptance of the revised policy.
If you have questions or concerns about this privacy policy, please contact us:
Lake Charles Concrete & Masonry
642 Clarence St
Lake Charles, LA 70601